Internet Privacy Policy Statement

This Privacy Policy (the “Policy”) is effective as of November 1, 2006. Modifications to this Policy may be made at any time. Consumers will be notified of any material change to this Policy by posting of the modified Policy here. By using or visiting this web site, you are accepting the practices described in this Policy.
  • Who are we?

    This web site is operated by Action Closets

  • How can we be reached?

    Action Closets
    3939 Massillion Rd Suite 301
    Uniontown, Oh 44685
    Phone 330-896-5274
    Toll Free 800-499-5274
    Fax 216-274-9246

  • What happens when you visit this web site?
  • We receive and store certain types of information when you visit this web site, as described just below.

  • What consumer data is collected?

    When you visit this web site, we automatically collect the Internet protocol (IP) address used to connect your computer to the Internet. We also automatically collect certain aggregate information on the pages consumers access or visit, the products viewed and shopped for and other information of an anonymous nature.

    If you volunteer information, we will also collect and analyze that information. This may happen when you complete a survey or site registration form, buy a product or service or communicate with us by phone, email or otherwise.The information you supply might include your name, email address, physical address, date of birth, telephone number, social security number and/or credit card information.We care about protecting the privacy of your credit card information.If you do supply us with credit card information, our payment processing system will encrypt that information during electronic transmission and only the encrypted information will be maintained in our database.

  • If this web site offers viewing of entertainment content online for a monthly or other recurring fee, your credit card may be charged as a result of your registration as a member or user of such a web site (and such charges may commence after a free promotional subscription period, if applicable).

  • Why is any information collected and how will it be used?

    The information we collect is used to improve the content of the web site, to notify consumers about updates to the web site, to fulfill online orders or requests, and to contact consumers for marketing purposes.

  • Is information shared with others?

    We value your privacy and will not share your personal information except as described below.

    Anonymous or demographic information may be shared with third parties on an aggregate basis.

    We may also share both personal and anonymous information with companies or individuals we engage to help us perform the services offered through this web site. For example, we may share information with packaging or shipping agents, computer service providers and credit card payment processors.Such companies and individuals will only be permitted to use your personal information in the performance of their assigned jobs for Action Closets. 

    From time to time, we make your name, email address and postal address available to other organizations whose products or services we think you might find interesting. If you prefer that such information not be shared, you may exercise that option as described below.

    In special cases, we may disclose personal information when we believe it is necessary to prevent injury to the property or rights of Action Closets or any of our users or third parties, or when required by law or court order.

  • What if I don't want any email or postal mail sent to me?

    If you supply us with your email or postal address online, you may receive periodic information from us on new products and services or upcoming events. If you do not want to receive any email or postal mailings from us in the future, please let us know by e-mailing info@actionclosets.com 

    If you do not want your email or postal address shared with third parties, you may e-mail info@actionclosets.com  Note that using this option with respect to email and/or postal mail means we will not share this information except to the extent specifically allowed in this Policy (such as with our service providers or where required by law).

  • What if I don't want any phone calls made to me?

    Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding orders they have placed online. Please provide us with your correct phone number if you want to be contacted by phone. If you do not want to be called, please do not list your phone number.

  • Does this Policy apply to linked sites?

    This web site contains links to other sites. However, PHE is not responsible for the privacy practices of such other sites and this Policy does not apply to such linked sites. We encourage our users to be aware of when they leave this web site, and to read the privacy policies of other sites they visit.

  • How can I access my personal information to review it or to make changes?
Customer Service
  • How can I contact customer service?

    Please call Customer Service at 1-330-329-6500

  • Or write mailto:info@actionclosets.com
    • Canadian Customers

      For customer service, including questions about returns, please call toll-free:
      1-800-449-5274 

  • What if I'm not satisfied with my order?

    If anything you order does not meet your expectations, let us know. We'll be glad to give you a replacement, an alternate selection, a credit voucher, or a complete refund. No questions asked!

  • Do you make substitutions for items shown on the website?

    Occasionally our manufacturers may discontinue or re-design a product we feature on the website. In those cases, we may substitute a similar item of equal or greater retail value in your order. All substitutions are covered by our triple satisfaction guarantee.

  • I like the idea of using a credit card on-line; however, what is your security?

    Our websites, which run on state of the art Microsoft technologies, use SSL encryption, the highest form of encryption security available right now. Still not sure? Read more about security and encryption here .

This Site Is Secure For Credit Card Transactions

This site is secure from others stealing your creditcard information. Your credit card and personal information are code-encrypted for security.

    How can you tell if the order is secure?

    It's easy. Check the on-line ordering form before submitting sensitive information.

    If you use a Netscape browser,look at the bottom left-hand corner of the screen for a little key icon (examples: Mac / PC). If the key is solid, not broken, your order information is secure. If it's broken, you are on a page that is not secure and you should not enter sensitive information on that page.

    For Internet Explorer users, a small padlock appears in the lower right-hand corner of the web browser window (examples: Mac / PC). If the padlock is locked, not open, your order information issecure. If it's open, then you are on a page that is not secure, and you shouldn't enter sensitive information on that page.

    There's a couple of other ways for you to check and see if the information you're about to transfer is on a secure connection. Make sure and look for the Paymentech seal (to the right)on our checkout pages. While you can't click on it here, clicking on it before sending your credit card information will show you Paymentech's guarantee that your information will be secure.

    Another option to test the security of your browseris to right-click (Windows), or click and hold (Macintosh), and select Properties (Internet Explorer) or "View Info"(Netscape) to see more information about the page and its security. Click here to see an example from Internet Explorer as to what you should look for to verify that a page is secure.

    Remember this: pages which do not ask you to enter and send information will likely not be secure, so be sure you are on an 'order information' page before checking. It's alwaysa good idea to check for the whole key or closed padlock before you hit the button on the screen that says 'send' or 'submit.'

    Shopping On The Internet: Fact & Fantasy

    Shop with confidence. Your personal information will not be read by anyone else.

    For many customers, one of the greatest fears about shopping on the Internet is having your credit card number stolen and credit rating ruined with unauthorized purchases.

    This fear is a myth.

    Shopping directly on the Internet is a new way ofdoing business. It's easy to fear the unknown, especially when it comes to your money.

    But how about these situations?

    1. A crook finds credit card receipt carbons in astore trash can, uses the numbers and then sells them to another crook, who uses the numbers and resells them to another crook who resells them.
    2. You hand your credit card to a waiter in a restaurant, who then leaves with it to prepare your bill. Or is he calling in his order to another catalog company?
    3. You dial up your cellular or cordless phone to order shoes from a catalog, and your next door neighbor picks up your information on her baby monitor?
     

    All of the above (and other scenarios) happen everyday. They illustrate a point. All the talk about 'Internet security' is blown out of proportion. How often do you hear about the anxiety of using your credit card in a restaurant? Or about the danger of allowing a hotel front-desk clerk to confirm your room?

    Why all the fuss about the security risks of shopping on the Internet?

    As far as we know, not a single dollar has been lost to electronic theft of a credit card over the Internet. Compare that with the millions lost every year just in conventional credit card fraud, and you'll wonder what all the fuss is about.

    When you shop on-line with a merchant who offers a Secure Server, all the information you give (name, address,credit card number) is encrypted. That means your information goes out as code. If a hacker could get it, it would likely be gibberish. Your credit card never leaves your hand, it is never picked up by monitors or scanners, and receipts are never found in a trash can.